Add your greeting to Zoom Phone
Which files to use
Use the MP3 files from your greeting pack. For a phone menu, use the menu files: the welcome and options files plus one file per key. For a single greeting, use greeting.mp3. The README.txt in your pack says which file goes where.
Where to click
- Open the Audio Library and upload your
greeting.mp3file and the menu files. - Open your auto receptionist and pick the uploaded greeting.
- For each menu option, pick the file with the same key number (key1 = press 1).
Zoom takes MP3 or WAV files under 10 MB each.
When your greeting changes
We email you when new files are ready. Download them from the VoiceMenus app (they have the same names), upload each one in the same place, then delete the old one.
Stuck?
Email support@voicemenus.com with the name of your phone system and what you see on the screen.