Add your greeting to Quo (OpenPhone)

Which files to use

Use the MP3 files from your greeting pack. For a phone menu, use the menu files: the welcome and options files plus one file per key. For a single greeting, use greeting.mp3. The README.txt in your pack says which file goes where.

Where to click

1. In Quo, open Settings, then Call flows, then the call flow for your number.
2. For a single greeting: on the Voicemail step, choose upload and pick your greeting.mp3 file. Preview it after the upload.
3. For a menu: on the Phone menu step, upload the menu greeting. Then set each option to Play audio and upload the matching menu file.

Phone menus and Play audio need the Quo Business or Scale plan. On Starter, use the single greeting.

Quo recommends a menu greeting under 20 seconds.

When your greeting changes

We email you when new files are ready. Download them from the VoiceMenus app (they have the same names), upload each one in the same place, then delete the old one.

Stuck?

Email support@voicemenus.com with the name of your phone system and what you see on the screen.