Add your greeting to Dialpad

Which files to use

Use the MP3 files from your greeting pack. For a phone menu, use the menu files: the welcome and options files plus one file per key. For a single greeting, use greeting.mp3. The README.txt in your pack says which file goes where.

Where to click

1. For your own voicemail greeting, open your voicemail settings and upload your greeting.mp3 file (MP3, up to 10 MB).
2. For a department or main line menu, open its call routing and add a Menu step.
3. Choose upload for the menu prompt and for each option, using the matching menu files.

Callers cannot press a key while a Dialpad menu message is still playing, so keep the menu greeting short.

We're still confirming this step with a real account. If what you see is different, email support@voicemenus.com and we'll update this page.

When your greeting changes

We email you when new files are ready. Download them from the VoiceMenus app (they have the same names), upload each one in the same place, then delete the old one.

Stuck?

Email support@voicemenus.com with the name of your phone system and what you see on the screen.