Add your greeting to 8x8

Which files to use

Use the MP3 files from your greeting pack. For a phone menu, use the menu files: the welcome and options files plus one file per key. For a single greeting, use greeting.mp3. The README.txt in your pack says which file goes where.

Where to click

1. Open the Admin Console and go to your auto attendant.
2. In the call-handling menu, choose to play an audio file and upload your greeting.mp3 file.
3. Upload the matching menu file for each option of the Open, Closed or Lunch menu.

8x8 takes .au, .wav or .mp3 files up to 5 MB. You can also record a greeting by calling in.

When your greeting changes

We email you when new files are ready. Download them from the VoiceMenus app (they have the same names), upload each one in the same place, then delete the old one.

Stuck?

Email support@voicemenus.com with the name of your phone system and what you see on the screen.